Troubleshooting / Common Issues

Even with a simple setup, issues can sometimes occur.
Here are the most common problems and how to fix them quickly.

The EA is not trading
  • AutoTrading not enabled:
    Check the AutoTrading (MT4) or Algo Trading (MT5) button at the top of MetaTrader – it must be green.

  • Token missing or invalid:
    Make sure you copied the correct API token from your LibertyTrader account and pasted it into the EA input field.

  • WebRequest not allowed:
    In MetaTrader → Tools → Options → Expert Advisors, ensure:

    • ✅ Allow automated trading

    • ✅ Allow DLL imports

    • ✅ Allow WebRequest for listed URL (https://libertytrader.ai)

No signals are received
  • You did not join the official LibertyTrader Telegram Signal Channel via personal invitation.

  • The channel may be muted → enable notifications.

  • Your license is expired or inactive → check your LibertyTrader client area.

Wrong lot size
  • Double-check EA input settings:

    • Fixed Lot (e.g., always 0.10 lots)

    • Risk % per trade (e.g., 0.5% of account balance)

  • Remember: The EA calculates lot size automatically if “% Risk” is selected.

Trades not matching broker symbols
  • Some brokers use symbol suffixes/prefixes (e.g., EURUSD.r, m_GBPUSD).

  • Enter the correct suffix/prefix in the EA input field if available.

  • Without this adjustment, trades may not be placed.

MetaTrader closed – no trades executed
  • Signals can only be executed if MetaTrader and your EA are running.

  • If your computer is off, no trades will be placed.

  • Solution: Use a VPS (Virtual Private Server) to keep MetaTrader online 24/7.

“License not valid” or “License expired”
  • Check if your subscription is still active.

  • Verify that your MetaTrader account number is registered in My Account → MetaTrader Accounts.

  • Contact support if the issue persists.

Still not working?
  • Check the Experts and Journal tabs in MetaTrader for detailed error messages.

  • Restart MetaTrader after any changes.

  • If nothing helps, contact LibertyTrader support via your client area.

Quick Checklist

✅ AutoTrading enabled (green button)

✅ Token correct & active

✅ WebRequest allowed for https://libertytrader.ai

✅ Joined official Telegram Signal Channel

✅ VPS or computer running MetaTrader